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Refund & Cancellation Policy

Last Updated: April 28, 2026

Free Network: No Charges, No Refunds

Utility Hotline ("we," "us," or "our") operates a free nationwide network for private utility locating providers at utilityhotline.org.

We do not charge providers to be listed in our network. There are no subscription plans, no per-lead fees, and no premium tiers. As a result, there is nothing to refund or cancel. The network is funded by advertising, not by the providers listed in it.

If you would like to remove your listing, you can request removal at any time by contacting us at the address below.


How to Remove Your Listing

You can request removal of your provider listing at any time:

  • Email: support@utilityhotline.org with your company name and the email address associated with your account.

Removal requests are handled by a person, not automatically. We will confirm by email once your listing has been removed.


Contact Information

Utility Hotline

Email: support@utilityhotline.org

Mailing Address: Utility Hotline, 5900 Balcones Drive, Ste 100, Austin, TX 78731

Website: utilityhotline.org

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