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Utility Hotline

What we locate

Find the Lines Nobody Marked

Private utility locating covers the buried lines on your side of the meter: water, gas, electric, sewer and septic, fiber and telecom, and irrigation. Pick the one you need found and describe the site once. We send your request to locating companies that cover your area, and local companies send you their own quotes.

Not sure which one it is, or dealing with more than one? Say so in the request. A locator sweeping a property finds what is there rather than only what you asked for.

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By utility

What locating companies find and mark

Each one hides differently underground, so each one is traced differently. Pick the closest match and the locating company confirms the approach on site.

Public lines stop at the meter

Call 811 in the United States, or your provincial one-call center in Canada, before any excavation. The ticket costs nothing, it is required by law before digging in most jurisdictions, and it notifies the member facility owners so they can mark the lines they own. That coverage ends where their ownership ends, which in practice is the meter, the curb stop, or the property line.

Everything past that boundary belongs to the property owner: the service run into the building, the yard hydrant and hose bib, the irrigation mainline, the feed to a shop, a barn, or a pool, the septic lateral and drain field, and whatever a previous owner buried without recording it. No one-call member marks any of it, because no one-call member owns it. A private locating company is who traces that side, which is why the two are booked together rather than one instead of the other.

Marks from either service are a guide, not a guarantee. Keep hand or vacuum excavation inside the tolerance zone even when the paint looks unambiguous, and treat depth from any surface method as an estimate until the line is exposed.